Meet Team Everflow
Our skilled team of licensed professionals brings decades of combined experience to every plumbing and HVAC job. From emergency repairs to complex installations, our technicians are committed to delivering exceptional service with the personal touch that comes from being a family-owned business.
9
Expert Technicians
22+
Years Combined Experience
100%
Licensed & Insured
4.9/5
Customer Rating
Our Expert Team
Meet the skilled professionals who make Everflow Plumbing the trusted choice for plumbing and HVAC services in Dallas-Fort Worth.
James Lee
Founder & Master Plumber
18+ years
James founded Everflow Plumbing in 2006 with a vision to provide honest, reliable plumbing services to the Dallas-Fort Worth community. With over 18 years of experience, he specializes in complex plumbing systems and emergency repairs. As a Rheem Pro Plumber, James brings certified expertise in water heater systems and energy-efficient solutions.
Specialties:
Hobbies:
When not fixing pipes, James enjoys music, fishing on Lake Ray Hubbard, and building custom projects in his workshop. He's a proud father of two and a devoted husband who loves hosting parties for family and friends. As a Rheem Pro Plumber, he's passionate about helping customers choose the right water heating solutions for their homes.
Justin Poling
Service Manager
10+ years
Justin oversees our service operations and ensures every customer receives exceptional service. With his master plumber background and 10 years of experience, he coordinates complex projects and maintains our high standards of quality and safety.
Specialties:
Hobbies:
When not managing service operations, Justin enjoys golfing and spending quality time with his family on outings. His 10 years of experience and leadership skills make him an effective service manager.
Chad Rodriguez
HVAC Manager
24+ years
Chad manages our HVAC operations with over 24 years of expertise. He oversees our HVAC team and ensures every heating and cooling project meets our high standards. Chad is passionate about energy efficiency and helping customers save money while maintaining optimal comfort.
Specialties:
Hobbies:
When not working on HVAC systems, Chad enjoys fishing on local lakes and singing karaoke with friends and family. His 24 years of experience has made him a trusted expert in the Dallas-Fort Worth area.
Charlie Casterjon
Plumbing Supervisor
8+ years
Charlie supervises our plumbing operations with extensive experience in residential and commercial plumbing systems. He oversees our plumbing technicians and ensures quality service delivery. Charlie is passionate about water efficiency and helping customers maintain healthy plumbing systems.
Specialties:
Hobbies:
When not supervising plumbing operations, Charlie enjoys spending quality time with his family and exploring the great outdoors. He loves hiking, camping, and outdoor adventures with his loved ones, bringing that same care and attention to his work with customers.
Tyler Moore
Shop Manager
8+ years
Tyler manages our shop operations and ensures all equipment, tools, and inventory are properly maintained and organized. With his extensive experience in shop management and logistics, Tyler coordinates parts ordering, tool maintenance, and ensures our technicians have everything they need to provide exceptional service.
Specialties:
Hobbies:
When not managing shop operations, Tyler enjoys photography, music, and exploring the great outdoors. His attention to detail and organizational skills help keep our shop running smoothly, ensuring our technicians have the tools and parts they need for every job.
Madisen Erwin
HR Manager
3+ years
Madisen manages our human resources operations and ensures our team has the support and resources they need to succeed. With her experience in HR management, Madisen coordinates employee relations, benefits administration, and maintains our positive workplace culture that makes Everflow Plumbing a great place to work.
Specialties:
Hobbies:
When not managing HR operations, Madisen enjoys cross stitching intricate designs, shooting at the range, and reading her Bible for spiritual growth. Her attention to detail in cross stitching and focus in shooting reflect the same precision she brings to managing our team's human resources needs.
Tristen Wood
CSR Manager
3+ years
Tristen manages our customer service operations and ensures every customer receives exceptional service from initial contact to job completion. With her experience in customer service management, Tristen coordinates customer communications, service scheduling, and maintains our high standards of customer satisfaction that make Everflow Plumbing the trusted choice for plumbing and HVAC services.
Specialties:
Hobbies:
When not managing customer service operations, Tristen enjoys working out to stay fit, listening to music, traveling to new places, and spending quality time with family. She loves watching crime TV shows for entertainment and decorating her home with creative touches. Her passion for helping people and attention to detail in decorating reflects the same care she brings to ensuring every customer has an exceptional experience.
Katherine Moore
Construction Coordinator
4+ years
Katherine coordinates our construction operations and ensures smooth project execution from start to finish. With her experience in construction coordination, Katherine manages project timelines, coordinates with general contractors, and maintains our high standards of quality and efficiency that make Everflow Plumbing the trusted choice for construction and renovation projects.
Specialties:
Hobbies:
When not coordinating construction operations, Katherine enjoys playing with her kids, cheering on her oldest son in football, tackling home improvement projects, trying out new recipes, and gardening. She loves that her job allows her to help with a little bit of everything and everyone, from invoicing to collecting, and being in touch with GC's while helping the team in any way she can.
Our Values
These core values guide everything we do and shape the way we serve our customers.
Customer-Centric
We prioritize your needs, ensuring transparent communication and personalized solutions for every service.
Quality Craftsmanship
Our certified technicians deliver superior workmanship, adhering to the highest industry standards.
Timely & Efficient
We respect your time with prompt arrivals and efficient service, minimizing disruption to your day.
Guaranteed Satisfaction
We stand behind our work with comprehensive warranties and a commitment to your complete satisfaction.
Ready to Experience the Everflow Difference?
Our expert team is standing by to provide you with exceptional plumbing and HVAC services. Contact us today for reliable, professional service you can trust.